Cookie Policy

Cookies are small text files stored on your computer or mobile device when you visit a website. Online services use them to make your experience more efficient and to provide information to site owners. At Nea Casino, we use cookies for various purposes, including proper platform function, remembering your preferences, and understanding how you interact with our services. This helps us improve your gaming experience.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline. Session cookies are deleted as soon as you close your web browser. Each type serves a distinct function in managing your activity on Nea Casino.

Nea Casino uses cookies to enhance your browsing and gaming experience. They allow us to recognise you as a returning player, remember your chosen language, and keep you logged in as you move through different sections of our site. This removes the need to re-enter your details repeatedly, making your time with us smoother and more enjoyable. We also use cookies to gather anonymous data about site usage. This helps us identify popular games, assess promotion effectiveness, and pinpoint areas for improvement.

Our use of cookies respects your privacy. We do not use cookies to collect personally identifiable information unless you explicitly provide it, for example, when you register an account or make a deposit. Data collected through cookies is primarily aggregated and anonymised. This provides us with insights into overall site performance without compromising your individual privacy.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Nea Casino website. Without these cookies, certain core functions, such as logging into your account, making secure transactions, or accessing specific games, would not be possible. They enable you to use our site and its essential features. These cookies are typically set in response to actions you take that request services, such as setting your privacy preferences, logging in, or filling in forms.

These cookies are vital for the website to function correctly, so they cannot be switched off in our systems. They do not store any directly identifiable personal information. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do. Your consent is not typically required for essential cookies, as they are necessary for us to provide the service you requested.

Analytics cookies collect information about how visitors use the Nea Casino website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how a website works.

At Nea Casino, we use analytics cookies to understand user behaviour patterns, track the effectiveness of our marketing campaigns, and identify any technical issues. This data helps us optimise our site's layout, content, and overall user experience. For example, we might use them to determine which games are most popular or which features are used least often, allowing us to refine our offerings. Your consent is required for us to place analytics cookies on your device.

Functional cookies allow the Nea Casino website to remember choices you make and provide enhanced, more personal features. For example, they may be used to remember your username, language preference, or region. These cookies can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. By remembering your preferences, functional cookies contribute to a more tailored and convenient gaming experience at Nea Casino. If you do not allow these cookies, some or all of these services may not function properly.

Marketing and advertising cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. Advertising networks usually place these cookies with the website operator’s permission.

At Nea Casino, we use these cookies to understand your gaming preferences and interests. This allows us to present you with personalised promotions and offers we believe you will find appealing. They remember that you have visited our website, and this information may be shared with other organisations such as advertisers. This means that after you have been to Nea Casino, you may see advertisements about our services elsewhere on the internet. Your consent is required for us to use marketing and advertising cookies.

In addition to cookies directly set by Nea Casino, we also use various third-party cookies. These are cookies set by a domain other than the one you are visiting. Third-party cookies are typically used for cross-site tracking, re-targeting, and advertising services. For example, we may use third-party analytics providers, like Google Analytics, to help us understand how our website is being used and to improve your experience.

Third-party marketing partners may also place cookies to deliver tailored advertisements on other websites based on your activity on Nea Casino. We carefully select our third-party partners and confirm they adhere to strict data protection standards. While we do not control these third-party cookies directly, we require our partners to respect your privacy choices. You can manage your preferences for these cookies through our cookie consent tool or by adjusting your browser settings.

The duration a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies are temporary and are typically deleted from your device as soon as you close your web browser. They are crucial for tasks like keeping you logged in during a single browsing session at Nea Casino.

Persistent cookies, on the other hand, remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. These cookies remember your preferences or provide analytics data over a longer duration. For instance, a persistent cookie might remember your language preference for future visits to Nea Casino. The expiry period for each cookie is determined by its purpose and the third party, if applicable, that sets it.

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the "Cookie Settings" link available on our website, usually found in the footer. This tool allows you to manage your consent for non-essential cookies, such as analytics, functional, and marketing cookies. You can choose to accept all, reject all (except essential), or select specific categories of cookies.

Most web browsers also allow you to control cookies through their settings preferences. You can typically find these settings in the "options" or "preferences" menu of your browser. Here, you can delete existing cookies, block all cookies, or set your browser to notify you when a new cookie is being set. Please be aware that if you choose to disable or block certain cookies, particularly essential ones, some parts of the Nea Casino website may not function correctly, and your overall experience might be impacted.

For more detailed information about managing cookies in specific browsers, you can visit the respective browser's help pages:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-5799-2a7968297d6d
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Some internet browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to these DNT signals. As such, Nea Casino does not currently respond to DNT signals. However, we protect your privacy and offer you comprehensive control over your cookie preferences through our dedicated cookie consent tool and browser settings, as outlined in the "Managing and Disabling Cookies" section.

We continuously monitor developments in privacy standards and technologies, including DNT. Should a universally recognised and legally binding standard for DNT emerge, we will review our practices to ensure compliance and further enhance your privacy controls.

Nea Casino may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. Any revisions will be posted on this page, and the "Last Updated" date at the top of the policy will be amended accordingly. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and protecting your privacy.

Significant changes will be communicated through a prominent notice on our website or, where appropriate, directly to you via email. Your continued use of the Nea Casino platform after any modifications to this policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact our customer support team. We are here to assist you and provide any necessary clarifications.

You can reach us through the following methods:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the Nea Casino website
• Contact Form: Via the "Contact Us" section of our website

We ensure your experience at Nea Casino is transparent, secure, and enjoyable.